Welcome to our new website!

Client Resources

Health Care Services for the Mind and Body

Care Plus NJ offers a wide array of programs and services to provide a holistic, comprehensive approach to aid in recovery from mental illness and substance abuse. If you or a loved one in the Northern New Jersey area need help, contact us for an appointment.

Getting Started

What to expect at your first appointment.

What takes place during your first appointment depends on the type of service you will receive. The length of your first appointment may also vary in length from 1-2 hours. Typically, during a first visit, a lot of general information is collected that will become part of your record. You should confirm what to bring when you make the appointment.

Please Bring

Items requested at intake

Your insurance or medical card and any established co-pay (payment is due at the time services are rendered).
Your primary care physician's name, address, and telephone number.
A complete list of currently prescribed medications — prescriber's name and phone, dosages, frequency, and start date.
A list of any prior Behavioral Health or substance abuse services received at Care Plus NJ or elsewhere.
The name, address, and phone number of an emergency contact.
If the appointment is for a child: proof of guardianship, most recent report card, IEP (if applicable), most recent physical, and blood work.

Under 18

For minors, we also need

A parent or guardian present for the first appointment.
Parental or guardian consent for treatment.
A parent or guardian present for all psychiatric (doctor) appointments.

Paperwork

Forms you'll complete on site

Verification of billing information
Consent to treatment form
Information release form

Please Note

No-shows, cancellations & late arrivals

If you do not attend your appointment, or cancel with less than 24 hours notice, a $25 fee will be applied. If you arrive late, it may be necessary to cancel and reschedule at a later time.

Thank you — we look forward to seeing you soon. If you have any questions prior to your first appointment, please contact us at (201) 265-8200.

Documents & Consent Forms

Consumer Handbook

Our complete client handbook and required consent forms are available in three languages. Choose your
language to download the materials.

Medical Records

Client records request.

Choose the path that matches your situation, download the appropriate form, and submit it using one of
the channels below.

Clients

Obtain a copy of your own medical records

Record Request Form

Clients

Send your records to an outside party

Sending Medical Records

Providers & Agencies

Request records on behalf of a client

Requesting Client Records

Send completed request forms to:

Thank you in advance for your patience.

Frequently Asked Questions

Records requests & timelines.

While we make every effort to process all requests in a timely fashion, both the State of New Jersey and US HIPAA regulations grants us 30 days to respond to requests for medical records. If we are unable to complete your request within 30 days, we are required to notify you.

Please note:

  • Valid Authorization Required – fully and accurately complete the request form provided on this site.
  • Requests for medical records must be specific or the request is deemed invalid. Please choose either “Behavioral Health” or “Substance Use” or both for record type.
  • The individual timeline to collate all client records is dependent on the level of care, duration and intensity of a client’s treatment, the number of programs in which the client has been enrolled, and the time period covered by the requested records.
  • Third-party records cannot be released. Please contact the originating provider to obtain these records.
  • State Behavioral Health laws require a clinical review of all records prior to release.
  • Reasons for a delay in processing my request:
    1. Clinical Review: A review to ensure nothing withing the record poses a risk to the client or anyone else. Also, if sessions involve another party or parties, we may require additional authorization for the participating party/parties.
    2. Complexity of records: The number of pages, number of programs, length of treatment are all factors that would extend the review period, thus extending the processing time.
  • How do I know what is being released?
    CPNJ will offer you the opportunity to review your records prior to release so that you can raise any questions or concerns you may have at that time.
    Once reviewed, you can then decide which records to release and which not to.
  • *Disclaimer*
    Care One and Care Plus Health Insurance Company are separate entities which are NOT affiliated with Care Plus NJ

Email Client Records at records@careplusnj.org or call 201-265-8200 ext. 4080.

Thank you in advance for your patience.

Donate today to make a difference in the lives of those we serve.

Support our Mission

Belief

Belief refers to the confidence, faith, and conviction that individuals have in their ability to overcome addiction, make positive changes in their lives, and maintain long-term recovery. In substance use recovery learning self efficacy (self-belief), challenging negative beliefs, creating a positive mindset, and investing in new values gained from addressing one’s substance use disorder and Behavioral Health issues – improves oneself, relationships, and the future.

Every patient at Care Plus NJ has access to Behavioral Health professionals, including psychiatrists, and psychologists. In addition, each is assigned a case manager, drug and alcohol counselor, and peer recovery specialist who play a pivotal role in the treatment process.

As a Behavioral Health professional, they guide education, group therapy and support groups and other Behavioral Health services as indicated based on each persons needs.

CLOSE

Motivation

Motivation refers to the internal drive, desire, and commitment of an individual to initiate and sustain positive changes in their behavior, lifestyle, and overall well-being. It is a crucial factor in the C.L.I.M.B. recovery process, as overcoming addiction often requires significant effort, perseverance, and a genuine commitment to change.

Motivated individuals in recovery set clear and realistic goals for themselves. Utilizing the stages of change model, Care Plus NJ walks patients through various stages of a substance use disorder, including precontemplation, contemplation, preparation, action, maintenance, and relapse prevention. Understanding these stages helps individuals navigate their unique recovery journey.

CLOSE

Insight

Insight refers to a deep and clear understanding of oneself, one’s behaviors, and the factors contributing to substance abuse. It involves gaining awareness into the root causes of addiction, recognizing patterns of behavior, and developing a clearer understanding of the impact of substance use on various aspects of one’s life. Insight is a critical component of the recovery process as it provides a foundation for positive change and sustained recovery.

Insight involves exploring the underlying issues that may contribute to drug abuse, such as past severe psychological distresss, Behavioral Health issues, or unresolved emotional challenges. Addressing these root causes is essential for long-term recovery.

CLOSE

Courage

Courage in the context of recovering from drug addiction, refers to the ability to confront and overcome the challenges and fears associated with the recovery process in a person’s life. It involves facing one’s vulnerabilities, acknowledging the need for change, and taking positive steps toward a healthier and drug-free life.

CLOSE

Love

Love plays a significant and multifaceted role in the process of recovery from drug and substance abuse. Having a network of supportive and understanding family members, friends, or partners is immensely valuable during the recovery journey. Community, fellowship and support groups emphasize the importance of connection with others who understand the challenges of addiction. Repairing relationships damaged by substance use often involves acts of love, forgiveness, and rebuilding trust.

In essence, love in the context of substance use recovery encompasses self-love, support from others, understanding, accountability, community, rebuilding relationships, and a renewed appreciation for life.

CLOSE