A Community Needs Assessment serves as a road map to Care Plus NJ’s CCBHC, identifying current conditions and shaping the services our community needs most. Guided by this data and input from key community stakeholders, we have developed a robust staffing model to ensure access to qualified, compassionate professionals.

Oversight is provided by our CEO, Chief Medical Officer, and Project Director, ensuring continuous alignment with CCBHC certification standards. We feature a mixed staffing model — including masters-level clinicians, medical providers, peer specialists, care coordinators, case managers, and more — to ensure the community receives the right care at the right time.

Having the right staffing includes individuals who are trained in evidence-based models of care. Care Plus NJ is committed to delivering outcome-driven care that reflects the highest standards of behavioral health treatment. Through structured implementation and ongoing fidelity monitoring, we utilize evidence-based practices to ensure consistent, high-quality care.

Several evidence-based practices include:

Our approach integrates clinical expertise with data-informed decision-making, allowing us to continuously improve outcomes, enhance engagement, and ensure that every service delivered aligns with proven models of care.

Cultural competence is foundational to service delivery. We provide linguistically optimized services for every community without barriers. Staff are trained in:

This commitment ensures that every individual is treated with dignity, respect, and understanding.

Commonly referred to as Same Day Access, or Walk-In Center, Open Access offers the community a behavioral health assessment on the day that help is identified and needed. Our walk-in center offers immediate access to treatment for adults, children, and families facing worsening behavioral health and addiction related symptoms. Our compassionate team is here to guide you on your path to healing, providing timely care and a supportive environment where hope begins the moment you walk through our doors. Unlike an Emergency Room, nobody waits more than an hour to be helped.

We are conveniently located across northern New Jersey covering multiple counties, with some of our main sites being located in Bergen, Essex, and Morris counties. If you are unable to attend a session in person, we also offer telehealth options.

CCBHCs recognize that health outcomes are shaped by more than clinical care alone. Through a whole-person approach, Care Plus NJ, Inc. addresses social determinants of health (SDOH) such as housing instability, food insecurity, transportation barriers, and access to benefits. By integrating care coordination and community partnerships into service delivery, we connect individuals to essential supports that stabilize their lives and remove barriers to treatment. This approach not only improves access and engagement, but also leads to more sustainable, long-term health outcomes for individuals, families, and the broader community.

Care Coordination is the process of organizing and connecting all aspects of a person’s care to ensure services are seamless, effective, and centered around their needs. At Care Plus NJ, Inc., care coordination brings together behavioral health, substance use treatment, primary care, and community supports into one unified plan. This includes collaboration with providers, schools, hospitals, and social service agencies to ensure no gaps in care.

This approach is critical because navigating the healthcare system can be complex and overwhelming. Care coordination reduces fragmentation, prevents duplication of services, and ensures individuals receive the right care at the right time. By guiding individuals through their care journey and addressing both clinical and social needs, care coordination leads to better outcomes, stronger engagement, and a more supportive path to recovery and wellness.

The nine core services of the CCBHC model were intentionally selected to reflect the full range of care individuals need to achieve stability, recovery, and wellness. Rather than treating behavioral health, substance use, physical health, and supportive services as separate systems, these nine services create a comprehensive framework that addresses the whole person. Together, they ensure that care is accessible, coordinated, and responsive across the continuum, from crisis response and screening to treatment, rehabilitation, case management, and peer and family support. This structure helps CCBHCs close gaps in care, improve outcomes, and provide communities with a stronger, more integrated behavioral health system.

Outcomes and performance metrics are central to the CCBHC model, ensuring that care is not only accessible, but also effective and accountable. Through a combination of clinic-level and state-defined measures, Care Plus NJ, Inc. continuously evaluates the quality, timeliness, and impact of services delivered. These metrics provide a clear picture of how individuals are progressing, where improvements are needed, and how resources can be best utilized. By grounding care in data and measurable outcomes, CCBHCs drive continuous quality improvement, strengthen transparency, and ensure that services deliver meaningful, lasting results for individuals and communities.

Today, more than 500 CCBHCs across 48 states and territories (covering 40% of all U.S. counties) serve an estimated 3 million people nationwide. Key findings from across the U.S. include:

CCBHCs are accredited to ensure consistent, best-practice services are offered, and are licensed by the state to provide treatment and care. Governance is a foundational pillar of the CCBHC model, ensuring that care is guided by strong leadership, accountability, and community voice. At Care Plus NJ, Inc., governance structures include oversight from executive leadership and a board of directors that reflects the diverse populations we serve, in addition to a CCBHC advisory committee. This framework promotes transparency, ethical decision-making, and continuous alignment with community needs and CCBHC standards. By incorporating stakeholder input, including individuals with lived experience, governance ensures that services remain responsive, effective, and grounded in the realities of those we serve.