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Immediate Care When You Need It Most

If you or a loved one is experiencing a behavioral health crisis, the emergency room in a hospital may not always be the best treatment setting for your needs.

In Crisis Right Now

Need help now? Call one of these numbers.

Care Plus NJ, Inc. provides specialized care for people experiencing a behavioral health crisis require. No matter what you’re facing, whether it’s thoughts of suicide, depression, anxiety, substance use, or other challenges, help is available and recovery is always possible.

Life-Threatening Emergency

911

Immediate police, fire, or medical response

For immediate help if you or someone else is in danger or experiencing a life-threatening emergency. Trained dispatchers will gather important information and send police, fire, or medical responders as quickly as possible.

24/7 · Nationwide
CALL 911

Suicide & Crisis Lifeline

988

call or text

Confidential, judgment-free support

To access the Suicide and Crisis Lifeline, available 24/7, 365 days a year. Your conversation is confidential, and you’ll receive judgment-free support from a trained professional, regardless of your location.

24/7 · 365 days a year

Bergen County · PESP

201-262-HELP

(4357)

Bergen County Psychiatric Emergency Screening

To access the Bergen County Psychiatric Emergency Screening Program, available 24/7, 365 days a year, if you or a loved one is experiencing a behavioral health emergency.

24/7 · 365 days a year
Call (201) 262-4357

21 & Under · PerformCare

877-652-7624

Children's Mobile Response & Stabilization

 To access Children’s Mobile Response and Stabilization Services, available 24/7, 365 days a year, if a child is in need of immediate crisis intervention or stabilization.

24/7 · 365 days a year
CALL 877-652-7624

Program Highlights

Specialized programs designed for people in crisis.

When faced with psychiatric concerns or a behavioral health crisis, it is important to make the call for help and access the care you need to prevent escalation.

Our programs are staffed by experienced professionals who understand the needs of those in crisis. Services are designed to provide support, de-escalation, and stabilization so individuals, children, and families can safely navigate behavioral health emergencies.

MCORT

Mobile Crisis Outreach Response Team

Available 24/7, MCORT is a community-based service that deploys
trained clinicians to respond to adults in Bergen and Passaic Counties
experiencing non-life-threatening behavioral health, substance-
related, or suicidal crises. Teams are dispatched through the 988 Suicide
and Crisis Lifeline and specialize in de-escalating crises, stabilizing
individuals in their community, and linking them to appropriate care.

To Get Help

Call or text 988, available 24/7.

PESP

Psychiatric Emergency Screening Program

Available 24/7, PESP delivers in-person evaluations and crisis response
for adults in Bergen County experiencing acute psychiatric distress or
behavioral health emergencies. Through mobile outreach, certified
screeners assess individuals where they are in the community, resolve
acute distress, and connect them directly to the most clinically
appropriate services.

24/7 Service Line

CMRSS

Children's Mobile Response & Stabilization Services

Children’s Mobile offers 24/7 rapid response to the needs of children,
youth, and families in crisis in Bergen County. The program works to
keep children safe and stable in their homes, schools, and communities
whenever possible — strengthening family relationships, addressing
immediate stress, and reducing the need for out-of-home placement or
psychiatric hospitalization.

Access via PerformCare*

877-652-7624

*PerformCare is the Contracted Systems Administrator that serves as the single point of
access to New Jersey’s Children’s System of Care, supporting youth up to age 21.

CNT

Crisis Negotiation Team

Our Crisis Negotiation Team operates in partnership with local law enforcement in Bergen County. Trained behavioral health professionals are available 24/7 to respond to critical incidents such as hostage situations or barricaded individuals — working to de-escalate situations and ensure the safety of everyone involved.

Deployment

Deployed by local police departments to provide support as needed.

CRSC

Coming Soon

Crisis Receiving & Stabilization Center

The CRSC is a short-term, community-based facility that offers
immediate, voluntary care for adults 18 and older experiencing a
behavioral health or substance use emergency. Open 24/7, it provides an
alternative to emergency rooms — offering de-escalation, medical
assessment, and peer support for a stay of up to 24 hours.

STATUS

Currently under development. Care Plus NJ’s CRSC will open soon.

ARRIVE Together

Co-Response with Local Law Enforcement

A model of proactive community outreach that pairs trained police
officers with behavioral health professionals to respond together to
behavioral health emergencies — ensuring individuals receive
appropriate care while minimizing the risk of escalation.

15 Bergen Municipalities

See the full directory below ↓

ARRIVE Together

Pairing officers and clinicians, before crisis escalates.

The ARRIVE Together program is a model of proactive community
outreach that pairs trained police officers with behavioral health
professionals who can respond together to behavioral health
emergencies — ensuring that individuals receive appropriate care
while minimizing the risk of escalation.

Care Plus NJ currently operates ARRIVE Together in the 15
municipalities listed. To request an ARRIVE Together team during a
behavioral health emergency, contact the non-emergency number
for your municipality.

General Inquiries · Program Manager

201-658-1713

Non-Emergency Numbers by Municipality

Bergenfield
201-387-4000
Cliffside Park
201-945-3600
Elmwood Park
201-796-0700
Englewood
201-568-2711
Fort Lee
201-592-3700
Glen Rock
201-652-3800
Palisades Park
201-944-0900
Rochelle Park
201-843-1515
Saddle Brook
201-843-7000

Donate today to make a difference in the lives of those we serve.

Support our Mission

Belief

Belief refers to the confidence, faith, and conviction that individuals have in their ability to overcome addiction, make positive changes in their lives, and maintain long-term recovery. In substance use recovery learning self efficacy (self-belief), challenging negative beliefs, creating a positive mindset, and investing in new values gained from addressing one’s substance use disorder and Behavioral Health issues – improves oneself, relationships, and the future.

Every patient at Care Plus NJ has access to Behavioral Health professionals, including psychiatrists, and psychologists. In addition, each is assigned a case manager, drug and alcohol counselor, and peer recovery specialist who play a pivotal role in the treatment process.

As a Behavioral Health professional, they guide education, group therapy and support groups and other Behavioral Health services as indicated based on each persons needs.

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Motivation

Motivation refers to the internal drive, desire, and commitment of an individual to initiate and sustain positive changes in their behavior, lifestyle, and overall well-being. It is a crucial factor in the C.L.I.M.B. recovery process, as overcoming addiction often requires significant effort, perseverance, and a genuine commitment to change.

Motivated individuals in recovery set clear and realistic goals for themselves. Utilizing the stages of change model, Care Plus NJ walks patients through various stages of a substance use disorder, including precontemplation, contemplation, preparation, action, maintenance, and relapse prevention. Understanding these stages helps individuals navigate their unique recovery journey.

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Insight

Insight refers to a deep and clear understanding of oneself, one’s behaviors, and the factors contributing to substance abuse. It involves gaining awareness into the root causes of addiction, recognizing patterns of behavior, and developing a clearer understanding of the impact of substance use on various aspects of one’s life. Insight is a critical component of the recovery process as it provides a foundation for positive change and sustained recovery.

Insight involves exploring the underlying issues that may contribute to drug abuse, such as past severe psychological distresss, Behavioral Health issues, or unresolved emotional challenges. Addressing these root causes is essential for long-term recovery.

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Courage

Courage in the context of recovering from drug addiction, refers to the ability to confront and overcome the challenges and fears associated with the recovery process in a person’s life. It involves facing one’s vulnerabilities, acknowledging the need for change, and taking positive steps toward a healthier and drug-free life.

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Love

Love plays a significant and multifaceted role in the process of recovery from drug and substance abuse. Having a network of supportive and understanding family members, friends, or partners is immensely valuable during the recovery journey. Community, fellowship and support groups emphasize the importance of connection with others who understand the challenges of addiction. Repairing relationships damaged by substance use often involves acts of love, forgiveness, and rebuilding trust.

In essence, love in the context of substance use recovery encompasses self-love, support from others, understanding, accountability, community, rebuilding relationships, and a renewed appreciation for life.

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