Mobile Response NJ – CarePlus Crisis Hotline

Stabilization Services | Care Plus NJ

When a crisis hits, every second counts. As a parent, nothing is scarier than the thought of your child experiencing mental or behavioral health crisis that could lead to self-harm or suicide.

If you don’t know how to help them or where to turn, CarePlus offers a 24/7 crisis hotline for children and families in Bergen County covering most cities in northern New Jersey.

Simply call 877-652-7624 for professional deescalation and support.

Crisis Mental Health Services via Children’s Mobile Response

CarePlus New Jersey is a provides Bergen County, NJ emergency mental health services to children and adolescents up to age 21. Our children’s mobile response program is staffed by experienced professionals who understand the needs of children in crisis and are available 24 hours a day, seven days a week.

Children’s Mobile Address Children and Families in Bergen County, NJ.

CarePlus NJ – Children’s Mobile responds to the needs of children and families in crisis in Bergen County.

Striving to: maintain children in safe and stable living arrangements by providing interventions designed to stabilize and improve relationships within the family while also addressing areas of stress, thereby reducing the need for out-of-home placement or psychiatric hospitalization.

Response to the Site of Crisis Within One Hour

CarePlus NJ has a partnership with the Bergen County as the County crisis screening center. Our advocacy focus is short term, on site assistance to help each family with management and de escalation of a psychiatric emergency.

Persistent mental illness, emotional or behavioral mental health problems require access to services during crisis situations as soon as possible.

The Children’s Mobile team reduces psychiatric hospitalization while providing interventions designed to stabilize the child or children in crisis.

Stabilization Services

Children’s mobile response and stabilization services strive to keep children in safe and stable living arrangements by administering interventions that will reduce their psychiatric symptoms, improve their daily functioning, and strengthen their support systems.

Our Goal is to Avoid Disruption for Children

Our goal is to avoid disruption for children of any age if possible. Out of home placement or psychiatric emergency shelters, group homes, and residential treatment facilities in the community are used only when absolutely required.

In order to achieve this goal, we offer a comprehensive array of services that includes:

Specialized crisis services:

Our team is composed of specially-trained counselors who provide psychiatric evaluation and assessments, crisis counseling, and intervention.

Response to the site of the crisis within 1 hour:

Our experts will be on the scene as quickly as possible to ensure that your child receives the care they need.

Crisis de-escalation and safety assessment:

By identifying potential dangers and assessing the need for further intervention, our professionals can quickly ensure that the child/children, youth/young adults are not at risk of harming themselves or others.

Treatment planning:

Our team will tailor a treatment plan to the individual’s specific needs to properly address the crisis and provide long-term support.

Provision and management of stabilization services:

The first few weeks after a crisis are often the most difficult. This is why our team will spend eight weeks ensuring that the child/children, youth/young adults receives access to the service and support program needed.

Discharge planning:

Discharge planning includes referral for the adults and children for ongoing services and counseling in the community as needed.

When substance use is involved, a referral to CarePlus NJ recovery services and counseling is offered. The substance abuse services at CarePlus NJ offer programs for youth and adults.

The Mental Health Crisis Intervention Program at CarePlus NJ

Mental health crisis intervention programs are designed to provide immediate short-term stabilization and support to individuals experiencing a mental health crisis. At CarePlus our counselors are trained in crisis intervention and de-escalation techniques and work to connect individuals with appropriate resources and services.

Behavioral health and Psychiatric Emergency Crisis in Bergen County, New Jersey

As the first responder for Bergen County, crisis screening center when a youth is experiencing a crisis, the youth or parents or guardians can call our mobile response team via phone at 877-652-7624 and a crisis counselor will be dispatched to the site of the crisis to provide assistance and a psychiatric evaluation.

Crisis De-Escalation and Crisis Intervention

During the mobile response, our crisis counselor will work with the individual to assess the level of crisis and create a safety plan. If necessary, we will also connect the individual to stabilization services and intervention programs to reduce psychiatric symptoms and improve their daily functioning.

Our 8-week program will include psycho education to improve the family and children’s system addressing communication, boundaries, and how to recognize what to do if crisis occurs again.

Community Services

Once discharged from the program, you will be referred to appropriate resources and services in the community so that you can continue to receive support to avoid future crises.

The Importance of Family Services

Families are the building blocks of any society, offering a sense of identity and belonging. They play a vital role in the development of individuals and the community as a whole. MRNJ recognizes the importance of families and offers a range of services to support them. 

Below are some of the benefits families can expect to receive from our mobile response services:

Short Term Services

Aside from the quick response time, mobile response services also provide a thorough analysis of the psychiatric emergency, anywhere in Bergen County, New Jersey. To assist the mobile response team, having prior medical records or notes related to the individual in crisis is very helpful giving them a complete picture of the individual’s history and needs.

Finding the best service or program in the community if needed is especially important when it comes to a psychiatric emergency, as there are often prior and underlying mental health conditions that need to be taken into account.

Receive Service in Your Own Homes or Community

CarePlus NJ Children’s Mobile Program offers flexibility and the option to receive service in your own home or in a location within the community of your choosing. We find this beneficial for those who may feel uncomfortable in a hospital setting or those who live in rural areas where access to mental health services is limited.

This flexibility can be a lifesaver if both parents work full-time, since it eliminates the need to find childcare in order to receive access to services.

Connect a Family with Resources

By connecting a family to community resources, our mobile response teams aim to improve the quality of local family life. For many struggling, the knowledge that there is a solution to their problems provides a huge sense of relief and a resurgence of hope.

Our mobile response teams can connect a family with resources within the children’s system like support groups, therapy, and case management services so that each family member can get the help they need to improve their quality of life.

Finding Solutions at CarePlus NJ

Our mobile response services are offered in Bergen County, New Jersey. The flexible nature of our services means that families or individuals in Bergen County are able to receive services from our non profit program regardless of age, sex, nationality, or ability to pay.

This allows families to get the care they need without worrying about the costs that could come with it, especially for those who are struggling to make ends meet or who have high deductibles and copayments. Families who are struggling financially can also take advantage of the sliding scale fees that we offer for our additional services such as substance use, trauma, and postpartum depression to name only a few.

Culturally Competent

We are proud to offer a culturally competent mobile response service. This means that our teams are trained to work with individuals from a variety of cultural backgrounds.

We understand that families come from all walks of life and that they may have different cultural beliefs and values. Our mobile response teams are sensitive to these differences and will work with each family thoughtfully to ensure that they receive the best possible care.

Final Thoughts

When it comes to mental health, there is no one-size-fits-all solution, but our mobile response teams are here to provide the care and support that each family needs when in crisis.

Our team strives to support youths and families through difficult times. The next time you or someone you know is in need of our mental health services, or you know someone under 21 in serious crisis or needing stabilization services utilize our crisis line.

Contact CarePlus Mobile Response

Contact us by calling 877-652-7624 for professional deescalation and support, you can also call to learn more about our services or schedule an appointment.

We do not offer crisis services in Warren County, Burlington County, Monmouth County or Monmouth medical center, Essex County, Jersey City Medical Center, Atlantic City, or Cherry Hill.